Frequently Asked Questions (FAQ)
Placing an order at Futurestyle.nl is easy.
Browse through our product categories, add the desired products to your shopping cart, and follow the steps in the checkout process.
You will receive a confirmation email once your order is complete.
We accept various payment methods, including iDEAL, credit card (Visa, MasterCard), PayPal, and bank transfer.
All payments are processed securely via our certified payment partner.
Delivery time depends on your location and product availability.
On average, delivery time is 2-5 business days.
You will receive a tracking number to track your order once it has been shipped.
For orders over 150 EURO, delivery is free. For orders under this amount, the shipping costs are clearly stated on the CHECKOUT page before you confirm your purchase.
As long as your order has not been shipped, you can cancel or change it by contacting our customer service via [email protected].
Please include your order number for quick processing.
You have the right to return your order within 14 days of receipt.
Make sure the product is unused and in its original packaging.
For more details on returns, see our Shipping & Returns page.
To return a product, you must first contact our customer service via [email protected].
They will give you further instructions.
Make sure you return the product within 14 days of your notification.
If your product is defective, please contact our customer service as soon as possible via [email protected].
Keep your invoice at hand as proof of warranty.
We will process your complaint as soon as possible and offer a suitable solution.
Yes, we offer a warranty on all our products.
The duration and terms of the warranty may vary depending on the product.
Please refer to the product page for specific warranty information.
You can contact our customer service by email at [email protected] or send a WhatsApp message to +31 616 078 146. We are ready to answer your questions and help you with your order.